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QUALITY ASSURANCE

Brand enterprises in zhejiang province quality good faith system construction verification rules (trial)
 
Company name: wenzhou new brother leather Co., Ltd
 
Get brand products: synthetic leather
 
Brand name: wenzhou famous brand product 
 
Obtain or cultivate year: 2007 
 
Inspection date: on May 10th, 2010 

Zhejiang province bureau of quality and technical supervision manual: 
 

1, "brand name" fill in the verification to obtain "China famous brand", "zhejiang famous brand", "nation inspection-exempted products", "inspection-free cultivating products in zhejiang province", or allowed to use "area of zhejiang famous brand" and other honorary titles.

 

2,a"★"as the key items, such requirement must be strictly implemented.

 

3,a"△"as the key items,According to the actual circumstance of the products of the enterprise flexible control.

 

4,"Verification unit" to check the enterprise in the city or county (city, area) bureau of quality and technical supervision; For zhejiang regional brand or included in zhejiang regional brand cultivation of massive industry by the verification of the enterprise, "verification unit" can also be for industry association or related management agencies; When applying for zhejiang famous brand site verification, "verification unit" for the province bureau of quality and technical supervision.

 
Brand enterprises in zhejiang province quality good faith system construction verification rules:
 
Project Check the content Verification requirements Check record
Second, the quality inspection system 1.1 develop and organize staff to study the quality specification integrity, improve the quality of the staff loyalty. Check whether there is a quality good faith behavior specification, and train employees on the relevant records. Has to formulate quality integrity code of conduct, and set up the employee training records and account.
1.2 combining with the employee's responsibility to carry out the quality good faith responsibility, forming quality integrity of the performance evaluation and rewards and punishment mechanism. Check if the employee's responsibility includes quality, integrity and good faith in the quality of staff performance evaluation and disciplinary records. Quality content is included in the employee's responsibility, with good faith in the quality of staff performance evaluation and disciplinary records
Second, the quality inspection system ★2.1 according to the relevant provisions of the inspection personnel capable of qualification or equivalent. Should possess the qualification for industry rules, and check the inspection personnel is in line with the requirements of the enterprise, and related certificates; There are no rules for industry, check whether enterprise inspection personnel have received relevant professional training. Enterprise's inspection personnel have received relevant professional training.
★2.2 equipped with the necessary raw material inspection, process inspection and delivery inspection of the equipment.; Inspection testing equipment to detect whether the project meet the laws and regulations and their own raw materials into the factory inspection, process inspection and delivery inspection requirements. Inspection inspection equipment of the project has meet as prescribed by the laws and regulations and their own raw materials into the factory inspection, process inspection and delivery inspection requirements.
★2.3 on the testing equipment for verification or calibration on a regular basis, to ensure that test equipment requirements are met. Spot check whether in testing equipment for verification or calibration and qualified according to cycle. In the use of inspection testing equipment has periodically for verification or calibration and qualified.
★2.4 for raw materials and outsourcing, outsourcing parts of strict inspection or verification. Spot check whether in accordance with the provisions for raw materials and outsourcing, outsourcing parts inspection or verification, and a corresponding inspection or verification record. Has been in accordance with the provisions, for raw materials and outsourcing, outsourcing parts inspection, and a corresponding inspection records.
2.5 strict control over the quality of the process. Check whether has clear key quality control points, and special process, and to control the related parameters according to the requirement and record. Already clear the key quality control points, and special process, and to control the related parameters and records as required.
★2.6 the final product according to the requirements of standard, strict quality inspection to ensure that qualified products factory. Spot check whether in accordance with the requirements of product standards strict factory inspection, and maintenance of the corresponding inspection records according to the rules. Has carried out strictly in accordance with the requirements of product standards of the factory inspection, and in accordance with the provisions, keep relevant inspection records.
Third, after-sales service system 3.1 provide product instructions to customers, for customers to use potentially endangers one's personal property safety of warning, remind customers pay attention to safety. Check for product instructions, its content is in line with the requirements. Product instructions, its contents meet the requirements.
3.2 build customer file, timely after-sales service message to the customer. Check whether the customer profile had been set up, and passed to the customer after-sales service information and service information. Customer files have been established, and after sales service to customers on a regular basis relay information and service information.
3.3 set up after-sales service network, within the time promised to help customers to solve the problems in the use of products. Check whether the established after-sales service network, and the after-sales service commitment. Has established after-sales service network, and waiting for you promise.
3.4 release customer complaints, properly handle the customer complaints on the quality of products. Check whether the release to the customer complaints. Has been released to the customer complaints, telephone: 0577-86891000.
Has been released to the customer complaints, telephone: 0577-86891000. Have to keep a record on client complaints regarding quality and timely processing.
3.5 to conduct customer satisfaction survey, understand customer needs, continuously improve the quality. Check whether to conduct customer satisfaction survey. Has to conduct customer satisfaction survey.
Spot check whether in view of the customer satisfaction investigation quality problems are analyzed and improved. Have in view of the customer satisfaction investigation quality problems are analyzed and improved.
Fourth, quality tracking system △★4.1 involving human health and the personal and property safety of the products and their use of raw materials, establish an effective traceability system. Check whether the established quality tracking system. Has been to formulate quality tracking system.
4.2 for the product quality problem, can properly handle in time, and those responsible will be blamed. Spot check to see if there is to appear the quality problem of the processed in a timely manner and shall be investigated for the responsibility of the relevant responsible persons of relevant records. Has to appear the quality problem of the timely processing and those responsible will be the responsibility of the relevant records.
△Five, the quality of integrity self-discipline Carried out with the express quality identification and quality good faith in the form of autonomic activity, the use of the raw materials of products, effective ingredients, harmful material composition and quality performance indicators or quality grades reflect the characteristics of the product quality such as express or make a public commitment. Check whether as required, and the characteristics of the product, in the product or product packaging to the product the quality characteristics of express or public commitment. Has as required, and the characteristics of the product, in the product or product packaging to the product the quality characteristics of express or public commitment.
 
Verification (signature):Check the units:By the verification enterprise confirmation opinions:
(official seal) on May 10, 2010
 
In the fourth quarter of 2009, zhejiang product quality spot check report
 
 
Company synthetic leather industry standard for the record registration certificate and report
 
 
Wenzhou new brother leather Co., Ltd enterprise standard (wet pu synthetic leather)
 
 
The People's Republic of China light industry standard (upper)
 
 
Of the People's Republic of China light industry standard (polyurethane clothing)
 
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Add:Wenzhou Haibin Lantian Industrial Zone, Longwan,Zhejiang China
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